JOBS AT URBAN MATTER Part-time, Permanent Retail Assistant (15+ hrs/wk), weekends expected
Urban Matter is looking to hire part-time Retail Assistants to work at our two South Grand Locations. Duties include opening and closing the shop, greeting customers in the shop, assisting customers as they browse, checking customers out, restocking shelves and maintaining store's appearance. They will also have the important task of representing Urban Matter and sharing the shop's story, as well as acting as an ambassador for the makers whose products we carry. We are looking for assistants who can work flexible hours including weekends.
Our Hours: Tuesday- Saturday 11-6 Sunday 11-4 Additional hours will likely be available through the summertime.
You: > have prior experience in retail or hospitality > have a demonstrated interest in independently made products and/or the arts > will excel in a small business working environment (the ambition to wear many hats and help out in any way) > have a great attitude, especially when providing customer service > are a quick learner and can think on your feet > are organized and pay attention to details
At this job, you will be expected to: > Offer exceptional customer service, greet every customer that comes to the shop, assist them with product information and make recommendations, provide an easy and pleasant shopping and checkout experience. > Learn in detail about our products, where and how they’re made and who they’re made by. > Learn our POS system, Square, to checkout customers, perform returns, and open/close the register. > Maintain shop to be clean and orderly with tasks like simple merchandising, rearranging out of place products, sweeping, cleaning, dusting shelves, removing trash and recycling, etc. > Unpack product; check products for damage or defects, check quantities packed or received against packing list (this is where attention to detail comes in!), tag and prep for display, merchandise on display or put in storage as needed. > Restock shelves when items sell, similarly, replace artwork on wall/display as needed. Restock supplies for checkout. > Establish checks to notify manager when inventory of a product is low. > Possibly assist with on- site and off-site special events as they resume.
To apply Please no calls or drop-ins. Email your résumé and a short note about why you want to work at Urban Matter to email@example.com and use subject “Retail Assistant”.